Keep It Simple + Keep it straight


This is our philosophy. This philosophy is embodied in our business service provision. We take pride in our simplified and highly effective approach, which is both unique and innovative in its execution and fulfilment for our customers. By combining a series of transactional processes, we simplify processes and remove complexity - thereby attaining substantial and direct savings, reducing the associated risks and providing increased long-term performance for years to come.

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    CHARANJIT KAUR

    Head, Service Excellence

     

Charanjit has been key in building the outbound team from scratch, managing all aspects of daily business operations and sales acceleration, employing process improvement strategically, project management skills, strategic database management, data analysis, key account management and team management.

Making her mark in the industry, Charanjit participated and won the CCAM 2013 & 2017 Award for Best Outsourced Contact Centre (over 100 seats) for the projects she managed.

She was also conferred the Best Account Manager Contact Centre at the Outsourcing Malaysia Excellence Awards 2017.

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