Daythree is engaged in a continuous certification process.
Customer experience and satisfaction has always been a priority at Daythree. From year to year, we have improved our quality policy to serve our customers at the best, with reliable and professional services. It was thus natural for Daythree to move towards quality certification.
Following our announcement earlier this year on being officially certified under the Payment Card Industry Data Security Standard (PCI-DSS), we are excited to announce another milestone that enhances our ability to provide quality business process services for our customers.
We are pleased to announce that we are now ISO 18295 certified!
“This label perfectly reflects Daythree’s ambition to fully satisfy its customers by offering them high level support and service excellence” says Raymond Devadass, CEO. “The certification process has been straightforward, which shows that we have suitable procedures from years, but has also been the source for a series of valuable enhancements”.
Daythree will continue to perform regular audits to assess customer satisfaction and to identify initiatives for continued improvement.
As an industry leader in the field of providing global business services for global clientele, Daythree continues to offer strong technical solutions. Daythree is better positioned than ever to develop and execute business processes for our customers.