Keep It Simple + Keep it straight


This is our philosophy. This philosophy is embodied in our business service provision. We take pride in our simplified and highly effective approach, which is both unique and innovative in its execution and fulfilment for our customers. By combining a series of transactional processes, we simplify processes and remove complexity - thereby attaining substantial and direct savings, reducing the associated risks and providing increased long-term performance for years to come.

Freshworks

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Best-in-class customer and employee engagement

A software suite that is intuitive and easy to use so you have a happy and engaged workforce, who in turn help you build and create lasting relationships with customers for life.

 

THE FRESHWORKS PRODUCTS

The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.

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Freshdesk

Freshdesk

An omnichannel helpdesk ticketing system for customer support to delight customers and win them for life.

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Freshteam

Freshteam

A smart HR software to manage hiring, onboarding, time-off, employee data, and HR workflows.

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Freshchat

Freshchat

Modern messaging software for sales, marketing, and support to turn visitors into leads and customers into happy, engaged users.

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Freshrelease

Freshrelease

Agile project management software to plan, track, test, and ship great software in a single place.

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Freshcaller

Freshcaller

A cloud PBX system to provide a seamless communication channel to customers.

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Freshconnect

Freshconnect

A contextual collaboration software to seamlessly collaborate with other teams with complete context.

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Freshservice

Freshservice

Refreshingly easy-to-use, simple-to-configure IT service management software to modernize IT and other business functions.

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Freshworks CRM

Freshworks CRM

An AI (Freddy AI) powered software to discover the best leads, boost customer engagement, drive deals to closure, and nurture existing customers with a smart, comprehensive solution.

THE FRESHWORKS PROMISE

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life.

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Quick Time to Value

Our platform is easy to configure and just works.

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Fast and Flexible

You don’t need an army of developers to maintain our platform.

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Democratic Design

Products designed for end-users.

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Scales with You.

We power 3 million conversations/day in 30+ languages across 150 countries.

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Extend and Customize

500+ integrations and open APIs. Configurable and customizable to match your unique requirements.

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Security You Can Trust

Hosted on AWS. Local data hosting for US, EU, ANZ, IND. ISO, SOC II, GDPR, HIPAA compliance

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