At Daythree, every Rockstar is guided by the Daythree Way – Service from The Heart! This explains our service culture and the operating principles on how we grow together. We believe strongly in humanising technology, while our Rockstars focus on building brand trust for the brands we serve by delivering a connected experience with empathy and passion. Through technology, innovation, and use of data, we deliver insights and a personalised experience.

Code of Business Conduct & Ethics

HomeCode of Business Conduct & Ethics

Our Code of Business Conduct & Ethics

The Code of Business Conduct and Ethics (“Code”) provides guidance on the standards of behaviour expected of every Director and employee of Daythree (“Officers”) and where applicable, counterparts and business partners (collectively referred to as “Stakeholders”).  The principle of Code is derived from Daythree’s Core Values and Business Principles.

The Code applies to every Officer of Daythree.  Counterparts and business partners are encouraged to adopt similar principles and standards of behaviour.  The Code applies to all businesses in which Daythree operates.

Every Officer is responsible to ensure that their actions abide by the Code and the applicable laws and regulations.  The Company will take appropriate action against any personnel who fails to act in accordance with applicable statutory laws, Company Policies and Procedures and this Code.

Employees with questions or concerns about illegal or unethical acts, shall check with the respective reporting manager or People & Culture Manager.  Failure to abide by this code and the law will lead to disciplinary measures appropriate to the violation, up to and including dismissal.  These terms are included in the employment contract and associated documents.

The Code shall be communicated to all Officers through our Employee Handbook, the intranet, Daythree’s website and induction programme.  Directors and employees are expected to read the entire Code.

In the performance of his or her duties, each Officer must comply with the letter and spirit of the following codes:

1. Conflict of Interest

Business decisions and actions must be based on the best interests of Daythree and not motivated by personal considerations or relationships. Relationships with prospective or existing suppliers, contractors, customers, competitors, or regulators must not affect the making of independent and sound judgment on behalf of Daythree.

The Directors shall declare to the Board on any actual, potential, or apparent conflicts of interest, which might influence the Directors’ judgment, and if so required to excuse themselves from any deliberation and decision making in relation thereto.

2. Confidential Information

All information obtained in the course of appointment/ employment shall be strictly confidential and not be disclosed to any authorised persons, for the benefit of himself or any other persons. This Code applies to all Stakeholders during and after their service with Daythree.

3. Anti-corruption and Anti-bribery

Daythree will comply with the anti-corruption laws of the countries in which it does business. Directors, employees, and agents, such as Third-Party Sales enterprises will not directly or indirectly offer or make a corrupt payment to government officials, including employees of state-owned enterprises. Employees who are authorised to engage agents, shall make sure that they are reputable and require them to agree in writing to Daythree’s standards in this area.

Officers shall never offer, give, ask for, accept, or receive any form of bribe. Such bribe includes attempt to influence a decision by offering some form of undue or improper advantage, incentive, or favour.

4. Compliance with the Law

Directors and employees are required to comply with all applicable laws and regulations wherever Daythree does business, including the Anti-Money Laundering and Anti-Terrorism Financing Act 2001, Malaysian Anti-Corruption Commission Act 2018, Personal Data Protection Act 2010, and Competition Act 2010. Perceived pressures from supervisors or demands due to business conditions are not excuses for violating the law. Should there be any questions or concerns about the legality of an action, employees are responsible for checking with the appropriate level of management. Daythree reserves the right to report any actions or activities suspected of being criminal in nature to the police or other relevant authorities.

5. Safety and Health

Directors and employees are responsible for maintaining a safe workplace by following safety and health rules and practices. Directors and employees are responsible for immediately reporting accidents, injuries, and unsafe equipment, practices or conditions to a supervisor or other designated person. Daythree is committed to keep its workplaces free from hazards and maintaining a safe and healthy working environment for all employees and the general public in accordance with the Occupational Safety and Health Act 1994.

6. Environment

Directors and employees will respect the environment by complying with all applicable environmental laws in all countries in which Daythree conduct operations. Daythree is committed to the protection of the environment by minimizing the environmental impact of the operations and operating businesses in ways that will foster a sustainable use of the world’s natural resources.

7. Equal Opportunities

Daythree is an equal opportunities employer and does not discriminate on gender, creed, religion, age, or the like. Directors and employees are given equal opportunity to grow within the company free of harassment, unfairness, or undue interference of any kind. Racism of any kind is unacceptable and will never be tolerated. Daythree operates on the meritocracy principle where staff are hired and promoted on their professional merits.

8. Constant Respect

The Officers will always treat each other with respect and fairness, and value the difference of diverse individuals from around the world. Employment decisions will be merit based, such as qualifications, talents, and achievements, and will comply with local and national employment laws.

9. Harassment

Abusive, harassing, or offensive conduct is unacceptable, whether verbal, physical or visual. Examples include derogatory comments based on racial, religious, or ethnic characteristics and unwelcome sexual advances. Employees are encouraged to speak out when a co-worker’s conduct makes an individual uncomfortable, and to report harassment when it occurs.

10. Protecting Daythree Assets

The Officers have a responsibility to protect Daythree’s entrusted assets, from loss, damage, misuse, or theft. Daythree’s assets, such as funds, products, and computers, can only be used for business purposes and other purposes approved by the Management. Daythree’s assets can never be used for illegal purposes.

11. Proprietary Information

All Stakeholders will safeguard all proprietary information by marking information accordingly, keeping it secure, and limiting access to those who have a need to know to do their jobs. Proprietary information includes any information that is not generally known to the public and is helpful to Daythree, or would be helpful to competitors. It also includes information that suppliers and customers have entrusted to Daythree. The obligation to preserve proprietary information continues even after appointment/ employment/ engagement ends.

Employees shall report to reporting manager or People & Culture Manager of any suspected violation to the Code and such other illegal, unethical behaviour.  Employees may also report any of such misconduct or wrongdoings via the available channel established under the whistle blowing policy.

The Company shall investigate reported concerns promptly and confidentially with the highest level of professionalism and transparency.  All internal investigations and audit shall be conducted impartially and without predetermined conclusions.  Where external investigations are required, every Officer shall appropriately respond to, cooperate and not to interfere with any lawful government inquiry, audit, or investigation.

Daythree makes every effort to maintain the confidentiality of any individual who makes such reports.  Officers who retaliate or encourage others to do so, will be subjected to disciplinary actions, up to and including termination of employment or engagement.  The Company does not tolerate any form of retaliation against anyone who makes a report in good faith.

This code should be reviewed periodically by the Board in accordance with the needs of the Company and new changes to be communicated to the Officers.

Loading posts...
Sort Gallery

WhatsApp chat