Keep It Simple + Keep it straight


This is our philosophy. This philosophy is embodied in our business service provision. We take pride in our simplified and highly effective approach, which is both unique and innovative in its execution and fulfilment for our customers. By combining a series of transactional processes, we simplify processes and remove complexity - thereby attaining substantial and direct savings, reducing the associated risks and providing increased long-term performance for years to come.

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Nov 27, 2019

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In July this year, I was asked to deliver an opening address at our annual National Contact Centre Conference. This was when I began penning down my thoughts on the mega-trends reshaping the contact centre industry. There were so many thoughts in my mind, so many opinions to share, and perhaps so many heartfelt emotions [...]

Jan 22, 2019

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In early 2018, I was asked by an industry association to chair its annual flagship conference and to co-chair another industry forum in Iskandar Puteri, Johor. As the organizing team and I sat down to deliberate on a theme, we discussed at length the wide variation in how aggressively organizations are embracing the digital age. [...]

Sep 21, 2016

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Dear Business Partners and Friends I am proud to announce the launch of our new organisational identity as part of the evolution of our company's business. Our business has grown and evolved over the last eight (8) years. and we felt it was time for a change. we are excited to introduce our new brand [...]
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