The Wall Street Journal in May 2015 pointed out how US firm Pilot Travels Centres used to hire 80 clerks and salespeople spending 3,200 hours a week tracking and paying for orders for thousands of goods. Today after Process Automation, there are only 10 such employees working 400 hours a week performing the same volume of work. The same article goes on to point out that New York based Verizon Communications Inc., reduced its finance function cost by 21% over the past three years with automation being a big factor. Process Automation has helped Verizon to cut manual entries its workers punch into Excel spreadsheets annually by a quarter – to 10,500 from 14,500. This number is expected to be trimmed further to 9,100 entries, for an overall reduction of 35%.
Our Process Automation team offers superior customer experience and dramatic error reduction, providing significant cost and efficiency benefits in short timeframes. We deliver benefits quickly where ROIs between 300–700% are common. Clerical procedures can be automated in a matter of days, creating quick return on investment. Our process automation methodology does not replace existing company software but instead takes advantage of existing applications. It complements exiting business process management systems.